---
title: "Remote File Drops"
canonical: "https://red-ant-documentation.refined.site/space/RDD/577798188/Remote%20File%20Drops"
format: markdown
---
> Macro (toc)

## Overview

RetailOS is capable of exporting data from many of the resources stored in its databases and deliver the outputted files into an SFTP or S3 location. Exports can be scheduled in a manner that suits your requirements.

## Currently Supported Exports

| **Resource** | **Locations** | **Formats** |
| --- | --- | --- |
| Users | SFTP, S3 | CSV, JSON |
| Orders | SFTP, S3 | CSV, JSON |
| Customers | SFTP, S3 | CSV, JSON |
| Stores | SFTP, S3 | CSV, JSON |
| Regions | SFTP, S3 | CSV, JSON |
| Messages | SFTP, S3 | CSV, JSON |
| Calendars | SFTP, S3 | CSV, JSON |
| Appointments | SFTP, S3 | CSV, JSON |

## Customising Exports

All exports can be tweaked for individual use cases, or entirely custom ones created.

## How To Get Started

Remote File Drops need to be enabled by Red Ant. Enabling standard exporters can be requested through Red Ant Service Desk.

### Requirements

For us to set up your export, we need the following information:

| **Info** | **Description** |
| --- | --- |
| Format | Which of our supported formats you’d like the export to be delivered in.<br>E.g: CSV, JSON |
| Location Type | Which of our supported location types you’d like the export to be delivered to.<br>E.g: SFTP, S3 |
| Frequency | How often you’d like the export to run<br>E.g: Once a week, Once a day |
| Timeframe of Export | What timeframe you’d like to see returned in your exports. For scheduled exports, this should be a rolling timeframe.<br>E.g: 1 day, 1 Week |
| File Path | From the root of your location, the file path you’d like the export to be delivered to. |
| Connection Details (S3) | AWS API Key |
| AWS API Secret |
| S3 Bucket Name |
| S3 Bucket Region |
| Connection Details (SFTP) | Host |
| Port |
| Username |
| Password |